Frequently Asked
Real questions from real conversations. We answer them the same way every time, in writing, so you can hold us to them.
01
We do not have surprise overruns. Any change to scope greater than 2% of the agreement value goes through a written variation order, signed by you, before execution. If we discover a site condition that affects cost — soil deeper than expected, a hidden water table — we stop, document, and ask you. We never invoice for unauthorised work.
02
Mobilisation advance (typically 10%), then milestone-linked payments tied to physical completion: foundation, plinth, first slab, last slab, finishes, and handover. Each milestone is verified by site photos and a signed work record before the corresponding running account bill is raised. Annexure B of your agreement spells out exact percentages and triggers.
03
A dedicated Site Engineer lives the project end-to-end, supported by 1–2 Site Supervisors. Our GM Projects oversees execution across all active sites. Major decisions involve the Managing Partner directly. You will know all four people by name within the first week.
04
Documented quality controls per service — cube testing for concrete, hose tests for waterproofing, adhesion tests for plaster, leak tests for sanitaryware. Snag lists are issued progressively as work completes, not held back to the end. Third-party material testing is available on request, billed at cost.
05
Yes. Workmen Compensation insurance covers all on-site workers, sum insured ₹68.4 lakh. Public liability and contractor's all-risk cover can be added per project on request. Certificates and policy details are part of your project file from day one.
06
Yes — through formal variation orders. We document the cost and schedule impact in writing, you sign off, and we proceed. We will not do retroactive variations. If the change is too large to absorb without restating the schedule, we say so and let you decide.
07
18–24 months from foundation to handover, depending on finish complexity, site conditions, and selection-decision speed from your end. We share a detailed schedule (Annexure E) before signing, and we update you weekly against it. If we are slipping, you hear from us before you have to ask.
08
Major materials are procured against numbered POs that you can see. Vendor invoices are attached to the monthly RAB. Sub-trade quotes are shared transparently. If we find a cheaper vendor mid-project who meets the spec, the saving is yours, not ours. Our agreement does not have hidden margin clauses.
09
Our responsibility, not yours. We rectify at our cost. Our agreement is end-to-end — we hold the contract, and we hold the consequence. We do not push problems down to sub-trades or back to you.
10
Yes. We are contractor only — architectural design is your architect's scope, and we coordinate with them throughout. If you do not have an architect, we can recommend two or three we have worked with whose style fits your brief.
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If your question is not on this list, write to us. We answer within two business days, and if it is a question other clients are likely to ask, it ends up on this page.
Contact UsNext step
Our seven-step process from first conversation to handover dossier is documented in detail. Every step has a defined deliverable and a defined timeline.